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Loading opening hours… 01632 960270 Anything we do not hold comes in by the next working day
Lindens Pharmacy Ripon Reserve a medicine
A Yorkshire pharmacy since 2007

It is on the counter before you get here

Tell us what you need. We show you straight away whether your branch has it, when you can collect and what it costs. We put it aside — you pay when you pick it up.

  • No standing in a queue
  • NHS repeat prescriptions
  • Our own dispensary
  • Free blood pressure checks
The dispensing counter in morning light
3branches around Ripon
18 yearsin North Yorkshire
by the next daywe order in what we do not hold

We will actually talk to you

We will go through what you already take and tell you whether it sits together. Pharmacy First conditions can be seen here without a GP appointment.

EPS and paper prescriptions

Nominate us on the NHS app and your repeats come straight through. Paper prescriptions are dispensed in a few minutes.

In by the next day

Anything we do not hold comes from the wholesaler the next working afternoon.

Our own dispensary

Creams, solutions and specials are made up here in our own dispensary.

Reserve for collection

See what is in stock — and have it put aside

Pick a medicine and we show stock at all three branches, add up the price and tell you when to come. It commits you to nothing and you pay nothing up front.

Reserve medicines and health products

An example list of 29 everyday items. Try typing parac, cough or hay fever.

Type at least two letters. It searches the active ingredient and the symptom as well as the name.

    We confirm by text. Prescription-only medicines are handed over once the prescription is with us — reserving only puts them aside.

    Reservation received On a real site you would get a text confirming this within the minute.
    Reservation code
    Collect from
    Ready by
    We hold it until
    What you reserved
      You pay at the counter
      Get in touch

      This is an example website. Nothing was sent, the code is made up and the stock figures are invented. On a real site the reservation would appear on the dispensary screen.

      Pigeonholes of made-up reservations behind the counter

      How it works

      Seasonal advice

      What to keep in, when…

      Four things people come in about most. Each one is a ready-made list with prices, and one click puts the whole lot into a reservation.

      Colds get going here in October and hang about until March. The worst time to set off for medicine is when you are already running a temperature. This is the minimum worth having in the drawer first.

      Paracetamol 500 mg

      £2.20

      For temperature and pain. Easier on the stomach than ibuprofen and the usual choice in pregnancy.

      Benylin Chesty Coughs

      £8.50

      For a chesty cough. Loosens it so it comes up more easily. Take the last dose in the afternoon rather than at bedtime.

      Covonia Dry Cough

      £6.99

      For the dry, tickly cough that keeps you awake instead. Do not take it at the same hour as a chesty cough medicine.

      Otrivine 0.1% nasal spray

      £4.99

      Clears a blocked nose, but no more than seven days at a stretch — after that it makes the blockage worse.

      Vitamin D 10 µg

      £4.50

      The NHS advises everyone to consider 10 µg a day from October to early March — this far north the sun does not do it. It is also the cheapest thing on this list per day.

      Digital thermometer

      £8.99

      Without one you are dosing by guesswork. A nine pound stick thermometer reads more reliably than a fifty pound forehead one.

      When to ring 111: a temperature over 38.5 °C for more than three days, breathlessness, chest pain, a bad headache with a stiff neck, or getting worse again after picking up. For a baby under three months, ring 111 about any temperature at all. If someone is fighting for breath, ring 999.
      Do not buy all-in-one cold and flu sachets without checking. Most of them contain paracetamol. Take plain paracetamol alongside and you go over the safe daily 4 g without noticing.

      Tree pollen — birch mostly — starts here at the end of March and runs into May. Grass pollen takes over from mid-May to July, and weed pollen lasts into September. These work best if you start a few days before the season, not once your eyes are already streaming.

      Loratadine 10 mg

      £3.49

      The mainstay. One tablet lasts 24 hours and it does not make you as drowsy as the older ones. Take it in the evening.

      Pirinase nasal spray

      £8.99

      A steroid nasal spray. It takes three to five days to work properly, so start it early and do not give up after two.

      Opticrom eye drops

      £6.49

      For itchy, streaming eyes. If you wear contact lenses, put the drops in 15 minutes before the lenses go in.

      Sterimar seawater spray

      £7.99

      The most underrated thing on the list. Rinsing your nose when you get in clears the pollen out before it can do much.

      When to ring 111: wheezing, breathlessness or tightness in the chest. That may be more than hay fever. An allergy clinic referral takes weeks, so do not leave it until the peak of the season.
      One practical thing: dry the washing indoors rather than on the line, and open the windows early or after rain. It saves more tablets than you would think.

      A travel kit is not about carrying a whole pharmacy. It is the few things that are awkward to find abroad — and about not losing a day of the holiday looking for them.

      Stugeron 15 mg

      £4.29

      For travel sickness. Half an hour before you set off, not once you feel ill. Do not drive after taking it.

      Imodium, 12 capsules

      £5.99

      For diarrhoea. Not for anyone with a temperature or blood in the stool — that needs looking at, not stopping.

      Dioralyte, 12 sachets

      £4.99

      More important than the anti-diarrhoeal itself, especially for children and older people. Fizzy pop does not do the same job.

      Jungle Formula insect repellent

      £8.50

      For mosquitoes and ticks. It goes on the skin, with the sun cream underneath it rather than on top.

      Sun lotion SPF 50+

      £9.99

      An adult uses about 30 ml each time it goes on properly. A 200 ml bottle is therefore about a week, not three holidays.

      After sun spray

      £3.49

      For when it goes wrong anyway. Cools and settles burnt skin, and it is useful on grazes too.

      Compeed blister plasters, 5

      £4.99

      New boots and twelve miles a day do not agree. A hydrocolloid plaster covers the blister and you can keep walking on it.

      Flying? Regular medicines belong in hand luggage, not in the hold. Take a list of the active ingredients with them — ask in the notes box and we will print one with your reservation. Check the rules for the country you are going to; some control ordinary UK medicines.
      When to ring 111: diarrhoea with blood or a temperature, sickness lasting more than a day, or a child with dry lips who is not passing water. For anywhere tropical, book a travel clinic about a month before you go.

      Nearly everybody comes in with the same question: what am I actually allowed to take without it reaching the baby. The answer is usually better news than expected — it just helps to know beforehand.

      Lansinoh lanolin nipple cream

      £4.50

      Pure lanolin does not have to be washed off before a feed. For the first fortnight it is the most useful thing in the house.

      Breast pads, 60

      £6.99

      Change them as soon as they are damp. Staying damp is the quickest route to cracked skin.

      Fennel and aniseed nursing tea

      £3.29

      Fennel, aniseed, caraway. Do not expect miracles, but the extra fluid and ten quiet minutes with a mug genuinely help.

      Baby vitamin D drops

      £6.99

      The NHS advises 8.5–10 µg a day for breastfed babies from birth. Formula-fed babies on more than 500 ml a day do not need them.

      Paracetamol 500 mg

      £2.20

      Paracetamol and ibuprofen are both fine at normal doses while breastfeeding. You do not have to sit with a headache for the baby’s sake.

      When to ring 111: a painful hard patch with a temperature and shivering may be mastitis, and that needs seeing the same day — ring 111 or your GP. Feeding usually should not stop.
      Before you buy anything: ask us, even about a herbal remedy or a supplement. With breastfeeding the problem turns up in a herbal blend more often than in an ordinary medicine.
      Where to find us

      Three pharmacies around Ripon

      You can collect a reservation from any of them. They hold different stock, though, which is why we show each branch separately.

      Main pharmacy

      Ripon

      18 Market Place
      Ripon HG4 1BP
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      The largest stock, the dispensary where specials are made up, and a private room for blood pressure checks. Parking on the Market Place.

      Masham

      4 Market Square
      Masham HG4 4DY
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      A smaller shop under the arches on the square. Step-free entrance, NHS prescriptions and blood pressure checks.

      Boroughbridge

      22 High Street
      Boroughbridge YO51 9AW
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      Next to the health centre. We open at 7am for people heading off to work before the surgery does.

      A pharmacist at the counter explaining a dose to a customer
      About us

      A small pharmacy where they know your name

      Lindens Pharmacy opened in 2007 on the ground floor of a house on the Market Place in Ripon, under the old lime trees the shop is named after. Masham followed in 2014 and Boroughbridge four years after that.

      We are not a chain and nobody here has a sales target. Bring a bag of boxes and ask whether they go together and we will sit down and go through them. If something is dearer than it needs to be we will say so, and if we think you need a doctor rather than a supplement we will say that too.

      2007here since
      9pharmacists and technicians
      4,800prescription items a month

      “A computer can hand out a box. Whether it then gets taken properly at home is down to us.” The superintendent pharmacist and owner

      How it works

      From reserving to collecting, in four steps

      A minute on your phone, and after that you just stop at the counter.

      You pick what you need

      Type a brand name, an active ingredient, or just the symptom. The price and the stock show straight away.

      We check it and put it aside

      The reservation lands on the dispensary screen at that branch. Anything we do not hold is ordered from the wholesaler the same day.

      You get a text

      As soon as it is ready we send the code and the time we hold it to.

      You collect and pay

      Give the code or your name. Card or cash, and there is always time for a question at the counter.

      No customer quotes here

      Three things worth asking any pharmacy

      Nobody who comes to a pharmacy should be asked for a public review of why they came. So here is what to ask instead.

      Ask for a medicines review. If you take four or more things regularly, you are entitled to sit down with a pharmacist and go through the lot. It is free, it takes twenty minutes, and it is the single most useful thing on this page.
      Ask whether it is a Pharmacy First condition. Sore throat, earache, sinusitis, urinary infection in women, impetigo, shingles and infected insect bites can all be dealt with here without a GP appointment, and prescribed for if needed.
      Ask about a prepayment certificate. If you pay for more than about eleven prescription items a year in England, a PPC costs less than paying per item. Plenty of people who qualify have never been told.
      Get in touch

      Ask us

      Not sure whether something suits you? Write to us. A pharmacist answers, not a chatbot — and if it is a question for a doctor we will say so plainly.

      A question for the pharmacy

      We answer by the next working day. Anything urgent, please ring us or ring 111 rather than using this form.